HELPING PEOPLE LIVE BETTER
Privacy Policy
To read the CCPA Privacy Policy Addendum, click here.
This Site contains links to other sites.
Patriot Home Mortgage is not responsible for the privacy practices of the content of any other Web sites to which We link or to which We are linked. We encourage You to read the posted privacy statement whenever interacting with any web site.
Information We Gather
Mortgage Inquiries and Applications
If You submit a mortgage inquiry, request information about a loan product, begin or complete a loan application, or otherwise provide information to Patriot Home Mortgage in connection with mortgage-related services, we may collect and store information that specifically identifies You or relates to your inquiry or application (“Personally Identifiable Information”).
The information we collect may include your first name, last name, address, city, state, zip/postal code, phone number, email address, and other information You provide in connection with a mortgage inquiry or loan application. Depending on the services requested, this may also include financial, employment, income, asset, property, credit, and other information necessary to evaluate, process, originate, or service a mortgage loan.
We may, in the future, include other optional requests for information from You to help us tailor our services for You and provide information relevant to your mortgage inquiry, application, or loan.
Automatically Gathered Information
Patriot Home Mortgage automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on the Site. Patriot Home Mortgage may also use cookies to enable users to specify unique preferences and to track user trends and patterns. Users always have the option of disabling cookies via their browser preferences.
If You disable cookies on your browser, please note that some parts of our Site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users Personally Identifiable Information.
However, We can and will use IP addresses to identify a User when We, in our sole discretion, determine that it is necessary to enforce compliance with our Terms and Conditions of Use or to protect our service, Site, customers or others.
Your Public Profile
As part of registration, You may be required to provide contact information such as name, address, city, state, zip, phone, fax and email address, some of which can be displayed to other users of our service in an effort to simplify communication between members.
How We Use Information
Mortgage Inquiry and Loan Information
We use Personally Identifiable Information for purposes related to responding to mortgage inquiries, evaluating loan eligibility, processing and originating mortgage loans, servicing loans, communicating with You regarding your inquiry, application, or loan, providing requested products and services, administering our business operations, and complying with applicable legal and regulatory requirements.
We may also use your contact information to provide You with information regarding your mortgage inquiry, loan application, loan status, requested services, or other information that We deem necessary.
We reserve the right to disclose your information as required by law. We do not rent or sell our Users Personally Identifiable Information to third parties.
Sharing Information in Connection With Mortgage Services
We may share information collected in connection with a mortgage inquiry, application, or loan with third parties where necessary or appropriate to evaluate, process, originate, fund, or service a loan.
These third parties may include investors, loan servicers, lenders, settlement service providers, credit reporting agencies, and other service providers involved in evaluating, originating, processing, funding, or servicing a mortgage loan.
We may also share information with service providers that perform services on our behalf or assist us in operating our business, subject to applicable legal and regulatory requirements.
Text Message (SMS) Communications
Belem Servicing LLC, doing business as Patriot Home Mortgage, may send text messages to mobile numbers provided to us where the individual has given express written consent to receive them. Message types may include loan application status updates, document requests, appointment confirmations and reminders, and information about loan products and services.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at (435) 256-8813.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Comments Submitted by Users
Patriot Home Mortgage constantly seeks to improve the quality of the services We provide and the User experience on the Site. We value your input and encourage You to help us expand and make improvements to the Site by providing Us with any thoughts or comments You might have regarding our services or the operation of the Site. You can submit any comments by contacting us. If You provide this information, we will only use it to acknowledge or respond to your comments.
In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials.
Security
We will use commercially reasonable methods to keep Personally Identifiable Information securely in our files and systems. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.
Correcting/Updating Your Information
To request access to, correct, and/or update your information, please contact us. We may take reasonable steps to verify your identity before providing access to or making changes to Personally Identifiable Information associated with You.
Contacting Us
If You have any questions about this Privacy Agreement or the practices of this Site, you may contact us at:
Patriot Home Mortgage
Customer Service
619 S Bluff Street Tower 2 Ste 1B
St George, UT 84770
435-256-8813
